Videos
Video help for FAQs
What should I receive in my box?
How do I fit the refill ink?
Where does the spring go? (At the long end of the barrel; NOT the tip end)
Do I twist the lid or pull the lid off to get to the pen?
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Where can I buy a refill?
The "Schmidt 888 refill" is on Amazon in different colours/tip sizes (Fine, Medium, Broad). Our pen includes a Medium (Schmidt 888M) refill and a spare.
Where can I buy a spring?
There is a spare spring in the refill sleeve. Or you can buy any spring on Amazon between 4-6mm wide and 13-15mm long.
How can I improve ink flow?
Dip the tip into water and scribble on a page until the ink flows.
If you have any further questions, or are not 100% satisfied, please contact us using the form below, and we will make it right: